REAL C-WME-2506 EXAM DUMPS - PASS GUARANTEED QUIZ C-WME-2506 - SAP CERTIFIED ASSOCIATE - WALKME DIGITAL ADOPTION CONSULTANT FIRST-GRADE EXAM SAMPLE QUESTIONS

Real C-WME-2506 Exam Dumps - Pass Guaranteed Quiz C-WME-2506 - SAP Certified Associate - WalkMe Digital Adoption Consultant First-grade Exam Sample Questions

Real C-WME-2506 Exam Dumps - Pass Guaranteed Quiz C-WME-2506 - SAP Certified Associate - WalkMe Digital Adoption Consultant First-grade Exam Sample Questions

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SAP Certified Associate - WalkMe Digital Adoption Consultant Sample Questions (Q19-Q24):

NEW QUESTION # 19
You are building a WalkMe solution to help your users self-serve and prevent common support tickets from being opened repeatedly. You want to add guidance for the top three support tickets to a page on your website and make it stand out for the end user. What is the best solution to allow for quick and easy access?

  • A. Add it to your list of WalkMe content in the Menu.
  • B. Create a Mini Menu of content from the top three support tickets and place it next to the support ticket form.
  • C. Create a large ShoutOut to appear in the middle of the page each time the user visits the page.
  • D. Create a Survey to ask end users about their feedback.

Answer: B

Explanation:
To address common support tickets and promote self-service, aMini Menuplaced next to the support ticket form is the best solution. A Mini Menu is a compact, context-sensitive menu that provides quick access to relevant content, such as Smart Walk-Thrus or Resources for the top three support issues. Positioning it near the form ensures it's highly visible and accessible when users are likely to need help, reducing ticket submissions by guiding users to solutions proactively.
The other options are less suitable:
* A Survey(A) collects feedback but doesn't provide guidance to prevent tickets.
* Adding to the WalkMe Menu(C) is less targeted, as users must navigate to find content.
* A large ShoutOut(D) is disruptive if shown repeatedly and less effective for ongoing self-service.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.11: Mini Menus):
"Mini Menus are ideal for delivering context-specific content, such as guidance for common issues, directly on a page. Place them near relevant elements, like a support form, to promote self-service and reduce support tickets." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"To address frequent support tickets, create a Mini Menu with targeted content and position it near the point of need, such as a ticket form, for quick user access and effective self-service." Option B, a Mini Menu next to the support ticket form, is the best solution.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.11: Mini Menus.
WalkMe Editor User Guide, "Creating Mini Menus" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 17: Promoting Self-Service Solutions.


NEW QUESTION # 20
What are the key capabilities of WalkMe's Analytics tools? Note: There are 3 correct answers to this question.

  • A. Providing real-time insights into software usage and process efficiency
  • B. Automatically deleting unused software from the tech stack
  • C. Tracking user engagement with on-screen guidance
  • D. Preventing users from accessing certain applications
  • E. Identifying workflow friction points and adoption gaps

Answer: A,C,E

Explanation:
WalkMe's Analytics tools, primarily through Insights and Digital Experience Analytics (DXA),offer the following key capabilities:
* Tracking user engagement with on-screen guidance(A): Measures how users interact with WalkMe content like Smart Walk-Thrus and ShoutOuts.
* Identifying workflow friction points and adoption gaps(D): Pinpoints where users struggle or fail to adopt processes, enabling optimization.
* Providing real-time insights into software usage and process efficiency(E): Delivers actionable data on how software is used, highlighting inefficiencies.
The other options are incorrect:
* Automatically deleting unused software(B) is not a WalkMe capability; Discovery identifies, but doesn't delete.
* Preventing access to applications(C) is not an analytics function; it's related to policy enforcement.
Extract from Official WalkMe Documentation:
According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 3.1: Analytics Overview):
"WalkMe Analytics tracks engagement with guidance, identifies friction points and adoption gaps, and provides real-time insights into software usage and efficiency." The courseWalkMe Fundamentalsstates:
"Key analytics capabilities include monitoring user engagement, detecting workflow issues, and offering real- time data to improve process efficiency." Options A, D, and E are the key capabilities.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 3.1: Analytics Overview.
WalkMe Insights User Guide, "Analytics Capabilities" Section.
Course:WalkMe Fundamentals, Module 3: Analytics and Insights.


NEW QUESTION # 21
What is WalkMe known as the leading provider of?

  • A. Direct Adoption Program
  • B. Dynamic Assistance Provider
  • C. Digital Application Platform
  • D. Digital Adoption Platform

Answer: D

Explanation:
WalkMe is recognized as the leading provider of aDigital Adoption Platform (DAP), which helps organizations ensure employees and customers effectively use digital tools and platforms. A DAP provides tools like in-app guidance, analytics, and automation to enhance user adoption, streamlineprocesses, and reduce friction in digital experiences.
The other options are incorrect:
* Digital Application Platform(A) refers to app development platforms, not adoption.
* Dynamic Assistance Provider(B) is not an industry term.
* Direct Adoption Program(C) is not a recognized category.
Extract from Official WalkMe Documentation:
According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.1: Introduction to Digital Adoption):
"WalkMe is the leading provider of a Digital Adoption Platform (DAP), delivering solutions that drive effective use of digital platforms through guidance and analytics." The courseGetting Started with Building WalkMe Solutionsstates:
"As a Digital Adoption Platform, WalkMe empowers organizations to maximize software adoption and user efficiency with tools like Smart Walk-Thrus and Insights." Option D, Digital Adoption Platform, is the correct answer.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 1.1: Introduction to Digital Adoption.
WalkMe Overview Guide, "What is a DAP?" Section.
Course:Getting Started with Building WalkMe Solutions, Module 1: WalkMe Overview.


NEW QUESTION # 22
Which two types of WalkMe content can make up an Onboarding Task?

  • A. SmartTips and Launchers
  • B. Smart Walk-Thrus and Resources
  • C. Smart Walk-Thrus and Shuttles
  • D. Resources and Shuttles

Answer: C


NEW QUESTION # 23
Your IT team needs all employees to complete a critical computer update by the end of the day to prevent cyber-attacks. What is the best strategy to implement for this use case?

  • A. Place a ShoutOut at the bottom of the screen and let the end user click on the call to action when they want.
  • B. Have a ShoutOut appear in the middle of the screen and add a 'Remind me tomorrow' button.
  • C. Have a ShoutOut appear in the middle of the screen with only a call to action button to complete the update.
  • D. Add a Launcher to the top of the page that says 'Click here' and opens a Knowledge Base article.

Answer: C

Explanation:
For urgent and critical tasks, such as a mandatory computer update to prevent cyber-attacks, WalkMe ShoutOuts are effective for grabbing user attention and driving immediate action. A ShoutOut positioned in the middle of the screen with a single call to action (CTA) button to complete the update ensures high visibility and encourages prompt compliance. Including only one CTA avoids distractions and aligns with the urgency of the task, as users are guided directly to theupdate process without options to delay or seek additional information.
The other options are less effective:
* Option B(ShoutOut at the bottom) is less noticeable and allows users to delay action, which is risky for a critical update.
* Option C(Launcher with a Knowledge Base article) provides information but doesn't directly facilitate the update process.
* Option D(ShoutOut with a 'Remind me tomorrow' button) undermines the urgency by allowing users to postpone the update.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9:
ShoutOuts):
"ShoutOuts are ideal for urgent announcements requiring immediate user action. Positioning a ShoutOut in the center of the screen with a single, clear call to action maximizes engagement and drives compliance with critical tasks." The courseAdvancing Your Skills in Building WalkMe Solutionsadvises:
"For time-sensitive and mandatory actions, such as security updates, use a centrally placed ShoutOut with a single CTA to ensure users prioritize the task. Avoid options that allow postponement to maintain urgency." Option A is the best strategy for this critical use case.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.9: ShoutOuts.
WalkMe Editor User Guide, "Creating Effective ShoutOuts" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 12: Designing Urgent Notifications.


NEW QUESTION # 24
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